Privacy Policy

This privacy policy describes how Shine & Sparkle Car Wash collects, uses, and protects information when you use our site, which provides details about our automotive services including Exterior Wash, Interior Cleaning, Vacuuming, Waxing, Polishing, Ceramic Coating, Engine Bay Cleaning, Underbody Wash, Detailing Packages, and Tire Dressing.

Information We Collect

We collect information you provide directly to us. For example, we may collect information when you fill out a form on our site, request a service, subscribe to communications, or otherwise communicate with us through our online platform. The types of information we may collect include your name, email address, phone number, postal address, and any other information you choose to provide, such as details about the services you are interested in.

We also collect information automatically when you access and use our site. This may include information about your device, your browser type, IP address, pages viewed, time spent on pages, and other data about your use of our online platform. This information helps us understand how users interact with our site and improve our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to:

- Respond to your inquiries and requests;

- Provide the services you request;

- Communicate with you about services, promotions, and news that we think will be of interest to you;

- Improve our site and services;

- Monitor and analyze trends, usage, and activities in connection with our site;

- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Shine & Sparkle Car Wash and others;

- Comply with legal obligations.

Legal Basis for Processing (Relevant for individuals in the European Economic Area and other regions with similar laws)

We process personal information based on several legal grounds, including:

- Your consent: Where you have given clear consent for us to process your personal data for a specific purpose.

- Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

- Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

- Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Sharing of Information

We may share information about you with third parties under certain circumstances, including:

- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as website hosting, data analysis, marketing, and customer service;

- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;

- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Shine & Sparkle Car Wash or others;

- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;

- With your consent or at your direction.

We do not sell or rent your personal information to third parties for their direct marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:

- The right to access the personal information we hold about you;

- The right to request correction of inaccurate personal information;

- The right to request deletion of your personal information;

- The right to object to the processing of your personal information;

- The right to request restriction of processing of your personal information;

- The right to data portability;

- The right to withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. Cookies are small data files stored on your hard drive or in device memory that help us improve our site and your experience, see which areas and features of our site are popular, and count visits.

Children's Privacy

Our site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 without obtaining parental consent.

International Data Transfers

As a company based in India, we may process your information in India. If you are located in a region with data protection laws that differ from those in India, we will take steps to ensure that your data is treated securely and in accordance with this policy and applicable law, which may include relying on legally-recognized data transfer mechanisms.

Changes to This Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review this policy whenever you access our site or use our services to stay informed about our information practices and the ways you can help protect your privacy.

If you have any questions about this privacy policy or our information practices, you can contact us at:

Shine & Sparkle Car Wash

Building No. 14,

Sarjapur Road,

Bangalore, Karnataka,

560035

India